Privacy Policy

1. Introduction

Green EnergyX ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website green-energyx.com and use our services.

This policy complies with the European Union General Data Protection Regulation (GDPR) and Danish data protection laws. We are based in Denmark and registered with CVR number 12345678.

Data Controller:
Green EnergyX
Vesterbrogade 42, 3rd Floor
1620 Copenhagen V
Denmark
Email: [email protected]
Phone: +45 33 12 45 67

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you subscribe to our newsletter or contact us
• Communication Data: Messages you send to us through contact forms or email
• Newsletter Preferences: Your subscription preferences and interests
• Marketing Preferences: Your consent for marketing communications

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Technical Data: IP address, browser type and version, operating system, device information
• Usage Data: Pages visited, time spent on pages, click-through rates, date and time of visits
• Performance Data: Website loading times, error messages, and technical performance metrics

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information (e.g., newsletter subscription, contact forms)
• Legitimate Interests: For website analytics, security, and improving our services
• Legal Obligation: When required to comply with applicable laws and regulations
• Contract Performance: When necessary to fulfill our obligations to you

4. How We Use Your Information

We use your personal information for the following purposes:

• Newsletter Delivery: Sending weekly newsletters with tech insights and updates
• Customer Communication: Responding to inquiries, comments, and support requests
• Website Improvement: Analyzing usage patterns to enhance user experience
• Security: Protecting against fraud, spam, and security threats
• Legal Compliance: Meeting legal obligations and protecting our rights
• Marketing: Sending promotional content (only with your explicit consent)

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Email marketing and newsletter delivery
• Website hosting and technical support
• Analytics and performance monitoring
• Customer relationship management

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Newsletter Subscribers: Until you unsubscribe or after 3 years of inactivity
• Contact Inquiries: For 2 years after the last communication
• Website Analytics: Aggregated data for 26 months (Google Analytics standard)
• Cookie Data: As specified in our Cookie Policy

We may retain information longer if required by law or for legitimate business purposes.

7. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request limitation of processing your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

8. International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Certification schemes or codes of conduct

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Alteration or corruption
• Unlawful processing

Our security measures include:

• SSL/TLS encryption for data transmission
• Secure hosting environments
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Newsletter and Marketing Communications

When you subscribe to our newsletter, you consent to receive marketing communications from us. You can:

• Unsubscribe at any time using the link in our emails
• Update your preferences through our website
• Contact us directly to modify your subscription

We will process your unsubscribe request within 5 business days.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:

• Post the updated policy on our website
• Update the "Last updated" date
• Notify you of significant changes via email (if you're subscribed)
• Obtain your consent for material changes if required by law

We encourage you to review this policy periodically.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Supervisory Authority

If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):

15. Danish Language Version

This Privacy Policy is provided in English for international accessibility. In case of any discrepancy between the English version and any translated version, the English version shall prevail. For questions in Danish, please contact us at [email protected].